WAHC Track Tuesday: Advanced Service Concepts

ASC seminar​The Advanced Service Concepts track provides instruction on enhancing service company profitability through creating efficiency, increasing service quality, and saving customers time and money. 

Who Should Attend?
Service company owners, managers, and technicians all benefit from an efficient and financially sustainable business. In addition, distributors, manufacturers, and others in the pool and spa service trade benefit from service companies and professionals who are competent and prosperous. This track is designed for anyone who desires to elevate the pool and spa service industry through education and best practices. 

What Will Be Covered?
The Advanced Service Concepts track will help attendees enhance their service delivery through topics focusing on organizational best practices. Sessions will focus on advanced service training, success in measuring metrics, profitable repair service, and monitoring online reputation. Speakers during this track represent pool builders, service company owners and technicians, contractors, educators, customer service providers, and sales managers. 

Learn More!
Check out the titles, speakers, dates, and times in the below table. If you see a topic of interest, log into your FREE WAHC account, click on the hyperlink, and read more!




Thursday, October 20



Advanced Service Technician Preview Rose Lyda

10:00 am-10:50 am

Measuring Your Success with Metrics

Stephen Little

11:00 am-11:50 am

Building a Profitable Repair Service Department

Mike Hajduk

1:30 pm-3:300 pm

Review Madness - Monitoring Your Online Reputation

Aileen Cole

4:00 pm-4:50 pm

The World Aquatic Health™ Conference will be hosted in Nashville, TN from October 19-21, 2016. Be sure to purchase your ticket today and if you have more questions about the WAHC please email conference@nspf.org or call 719.540.9119.



Advanced Service Concepts
World Aquatic Health Conference
Educational Seminar
service trade